Posted 3/29/2011 10:22am by Lori Enright.
Small farms today are direct marketers and as such are in the business of
relationship marketing with each customer that buys products from the farm. The
customer is not at the CSA pickup, farmer's market, or on-farm market
because it is easiest or cheapest food source -- they are there because they
respect the farmer, want to support the local economy, and feel that their
dollars are spent on a worthwhile endeavor. Every chance you get as a farm to
interact with your customers should reinforce the connection to the land and
make the customer feel like they are doing a good thing by patronizing your
business. This is a very difficult task for a busy farmer. I challenge you to
take your relationship marketing into the 21st century and start a blog on your
farm website.
I'm sure some of you are unclear on the meaning of the term "blog". It is a
rather fluid term that is a shortened version of "weblog." In my mind, it
signifies a webpage that displays content of varying lengths in chronological
order and invites readers to interact in the form of comments. Often, blog
postings are categorized or tagged by topic so that users can navigate through
related blog entries by the tags, such as "farming challenges" or "farmer's
market." Blogs take many different forms from personal, public diaries to
political commentary to blogs that are published by businesses themselves. This
is the most popular form of content generation and information retrieval on the
Internet today and the very website you are looking at right now,
Small
Farm Central, is a blog-style site. If you have heard of the term "Web 2.0",
blogs are big part of the Web 2.0 movement.
Your farm should blog because it is an easy and time-effective way for you to
get your story out to customers. Repeat customers come to you because of the
relationship that they have with you and a blog is a perfect way for you to
start and augment the real-world interaction that you have with the customer.
Granted it does take some time, energy, and thought to produce effective blog
posts that communicate the farm experience, but that post will easily be read
100s or 1000s of times over the life of your blog. That works out to be an
extremely time-efficient way to build a consistent and faithful customer base.
Customers that read your blog will be more understanding of blemishes or crop
shortages because you can explain the exact cause of the problems. This
becomes a story that they can take home with their produce and they will feel
more connected to the farm and the food if they know some of the challenges that
went into growing it.
The complaint I hear the most is that farmers don't have time to be writers as
well as producers. Steve Sando of
Rancho Gordo dedicates one afternoon every two
weeks to writing six blog articles. He then releases one each Monday, Wednesday,
and Thursday. There are other techniques of course too: get a trusted intern to
write an article each week, find a very enthusiastic and involved customer who
will volunteer to write a blog article every once and a while, or just commit to
posting a short update once each week. There is no right way to write or
schedule your blog, but post on a regular schedule and write with passion
because passion is infectious.
At this point, if you are considering a farm blog, start reading a few
established farm blogs and get some general advice on how to write blogs. I have
discussed some aspects of blogging at Small Farm Central in
Farm
blogging isn't always literature, but this is and
What
I learned during an interview with Steve Sando of Rancho Gordo. Blogging
will be a topic that I come back to over the next few months because I believe
it is the core of any modern farm web marketing strategy.
Some farm blogs to get you started:
-
Eat
Well Farm Blog : recently discussing problems with the Med Fly and how
they are certifying their packing shed as Med Fly-free.
-
Life
of Farm Blog : this blog is sponsored by the Mahindra tractor company.
Perhaps the writer got a free tractor for writing the blog?
-
Tiny
Farm Blog : wonderful photos and at least a post a day.
-
Rancho
Gordo Blog : this popular blog receives 300-500 unique visitors a day
(which is impressive for a farm website) and even helped the author secure a
book deal.
Read about the process of writing a blog and more:
Spend the next few weeks reading farm blogs and exploring some of the resources
listed above. Then when you think you know enough about blogging to start, you
will probably want to go back to
Hosting
Options to get your blog online. Not coincidentally,
the
Small Farm Central software contains all the features you need to get your
blog (and farm website) up and running within a few days. I know that not very
many farms are taking blogging seriously as a marketing tool, but I have a
strong feeling that every serious farm will have a blog in five years.